PRODA Registration Educators

A new Child Care IT system is commencing soon - all family day care educators must register

Family Day Care Australia is supporting the Australian Government in assisting family day care services and educators to transition to the New Child Care Package. A key element of the Package is the new Child Care IT System (CCITS) which will replace the current Child Care Management System (CCMS).

As part of this process, all family day care educators must register for a PRODA (Provider Digital Access) ID. This will strengthen the integrity of the child care system and allow relevant staff and educators to interact with the new IT system.

The PRODA ID registration system is essentially a standard “100 point identity verification” process. Relevant key personnel and family day care educators will be required to register with the PRODA system by creating an account and subsequently verifying their identity by providing relevant documents.

Please follow the steps below to register for a PRODA ID:

  • Step 1: Please see the “Transition Task Card 1 – Registering in PRODA”. This document provides a detailed overview of the PRODA ID registration process.
  • Step 2: Connect to the secure PRODA authentication system which will provide step-by-step instructions to create an account. Each individual must create their own account using any computer with internet access. The process will require you to provide your identity information from documents you own – such as a birth certificate, passport, driver’s licence or Medicare card.
  • Step 3: At the end of the registration process you will receive a Registration Authority (RA) Number. It is very important that you keep this RA Number secure as it will be needed later in the transition process to the new CCITS.

Please note: there is no option at the end of the registration process to choose a family day care service as an option in the “Match Services” section. Please choose another option.

The registration should only take 10 minutes per person.

Additional Information and Support

Please go to the Department of Education and Training’s website for more information on the transition to the New Child Care Package. Please also see the Personnel Factsheet for more information on who needs a PRODA ID and why.

For help registering, contact your family day care service or the PRODA Helpdesk on 1800 700 199 (and select Option 1) Monday to Friday 8.00am to 5.00pm (AEDT) or email proda@humanservices.gov.au.

If you do not have a birth certificate and require it for registration please see the Applying for a Birth Certificate Factsheet.

Thank you in advance for your support to assist the family day care sector to transition to the New Child Care Package.